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solutions

Modern Workplace

The modern workplace not only improves employee productivity and satisfaction, it also creates more seamless collaboration and communication across environments and platforms while maintaining the integrity and security of company systems and data.

Azure Application Modernisation
SOLUTION

Azure Application Modernisation

Transform your legacy apps, featuresand code to better align with loud requirements.

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Azure Managed Services
SOLUTION

Azure Managed Services

Focus on transformation and remove any challenges from managing your cloud.

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Azure Readiness & Strategy
SOLUTION

Azure Readiness & Strategy

Cloud migration isn't a nice to do, it's a must do. Take the first step today.

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Azure Migration
SOLUTION

Azure Migration

Get your workloads to the cloud rapidly, securely, and with confidence.

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Azure Virtual Desktop
SOLUTION

Azure Virtual Desktop

Azure's VDI solution creates infrastructure for the remote delivery of desktops.

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Backup & Disaster Recovery
SOLUTION

Backup & Disaster Recovery

An end-to-end backup and disaster recovery solution that's simple, secure, scalable and cost-effective.

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Azure Sentinel
SOLUTION

Azure Sentinel

Providing threat detection and mitigation to help you detect incidents and threats when they happen.

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Managed Services
SOLUTION

Managed Services

Inspire your team with a modern contact centre solution from the leaders of customer experience.

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Readiness and Strategy
SOLUTION

Readiness and Strategy

Leave your contact centre support to the experts and save time, money and downtime.

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Application Integration
SOLUTION

Application Integration

Turbocharge your customer experience and direct sales capability.

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Workforce Management
SOLUTION

Workforce Management

Your CX strategy's success relies on effectively leveraging your team as efficiently as possible to meet your customer service objectives. 

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Artificial Intelligence
SOLUTION

Artificial Intelligence

Enhance performance and improve customer and employee experiences by using AI to reduce workloads and cognitive strain. Automate repetitive low value tasks to focus on high value and complex tasks.

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Data & Analytics
SOLUTION

Data & Analytics

Move beyond standard contact centre performance metrics to derive insights to customer and agent behaviour to optimise experiences.

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Knowledge Management
SOLUTION

Knowledge Management

Leverage AI and real time transcription to surface relevant and timely knowledge to enable agents to deliver accurate and efficient conversations.

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Agent Experience
SOLUTION

Agent Experience

Agent experiences that reduce cognitive load, improve speed to competency and first call resolution. Agent experience directly correlates to higher rates of staff retention. 

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Security Operations Centre (SOC) Cybersecurity
SOLUTION

Security Operations Centre (SOC) Cybersecurity

Gain peace of mind for your organisation by leverage Byte's skills and playbooks to keep your business safe.

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Managed IT Support
SOLUTION

Managed IT Support

Avoid downtime by leveraging Byte's technical know-how to keep your users happy and productive. Rest assured knowing we've got your back.

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Managed Contact Centre Solution
SOLUTION

Managed Contact Centre Solution

The link between your staff and customers is in safe hands with Byte's Managed Contact Centre Solution.

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Azure Managed Services
SOLUTION

Azure Managed Services

Keep your Azure applications and technology infrastructure running at their best with managed services.

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Teams Meetings
SOLUTION

Teams Meetings

Work remotely and securely with Microsoft Teams and host Webinars, deliver sales pitches and conduct online meetings with ease anywhere, any time.

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Telstra Calling Office 365
SOLUTION

Telstra Calling Office 365

Empower your team to work more effectively when and where they need. Telstra Calling provides a intuitive experience every time.

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Azure Virtual Desktop
SOLUTION

Azure Virtual Desktop

Access apps and data from anywhere while benefiting from the security and scalability built into the Azure platform.

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Secure Remote Workforce
SOLUTION

Secure Remote Workforce

Best practices and guidance for security professionals on how to work remotely in this new workforce and stay secure.

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Teams Deployment and Adoption
SOLUTION

Teams Deployment and Adoption

Fully integrated with Office 365, bring together chat and communications with tools such as Office.

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Modern Management
SOLUTION

Modern Management

Modern workplace and modern management keep your data secure in the cloud and on-premises so you can work anywhere on any device.

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Secure Remote Workforce (on-premises or in the cloud)
SOLUTION

Secure Remote Workforce (on-premises or in the cloud)

Secure your workforce no matter your device or your location.

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Threat Protection
SOLUTION

Threat Protection

Recognise the threats to your business and remediate any issues before they cause you harm.

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Security Operations Centre (SOC) - Byte's skills and tools
SOLUTION

Security Operations Centre (SOC) - Byte's skills and tools

Peace of mind security. Rely on Byte's skills and tools to keep your business safe.

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SOLUTION

Network Consulting

Assess your network readiness to and see how you can improve performance, cost(value), security and risk of business transition (migration process).

SOLUTION

SD-WAN Implementation

Design and build software-defined network solutions that enable you to manage your network resources easier by separating network access from control / edge devices.

SOLUTION

Multicloud Connectivity

Modern, agile networks allow for rapid adjustments when business requirements change. Multicloud connectivity uses Equinix Digital Services to build a fast, reliable, high-performance connectivity that is secure and always available.

SOLUTION

Network Security

When communication and data streams take place outside of protected networks, security requirements increase, requiring businesses to encrypt transmissions, assign rights and control access. To simplify network management and security infrastructure, we provide reference architecture models to help your business develop a strategic security plan.

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The Technology We Trust

Byte is a Microsoft partner
Byte is a Telstra partner
Byte is a Genesys partner
Byte is a Citrix partner
Byte is a Paloalto partner
Byte is a Paloalto partner
  • STEP 1
    Assess

    Assessing and defining the best model that will suit your needs today and in the future.

  • Validate
    STEP 2
    Validate

    Developing a full roadmap with clear timelines and deliverables, but starting small to prove the value we bring.

  • Implement
    STEP 3
    Implement

    Setting up your new project with minimal impact on day-to-day business operations and training your personnel.

  • Optimise
    STEP 4
    Optimise

    Making sure continuity and security are guaranteed with 24/7 monitoring and management.

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