IGNITE THE BENEFITS OF THE CLOUD

Integrating business and technology to optimise, empower and enhance

Byte partners with customers for business success through the implementation of the latest cloud technologies.

We have decades of experience at the intersection of business and technology to deliver targeted, more strategic outcomes for our customers.

Through our partnerships with industry-leading technology providers, we deliver consulting implementation, management, and optimisation services focused on customer success.

Our Expertise

Our expertise is built on a comprehensive portfolio spanning the entire cloud journey, where optimising environments, enabling productivity, connecting users and fostering customer interactions are at the core of our solutions.

Employee Empowerment

Empower your employees to succeed by creating an intelligent flexible, and secure workplace.

 

Operational Optimisation

Provide your organisation with the right platform to streamline operations, provide agility, and enable you to accelerate business outcomes.

Cloud Network Services

Simplify network access and management for cloud services while ensuring performance, reliability and security for your employees.

Customer Experience

Delivering brilliant customer experience solutions for omni-channel contact centres in a demanding digital customer environment.   

Our Work

Mutual Trust Case Study 

Byte delivered a seamless migration for Mutual Trust, coordinating multiple incumbent vendors and governed by a tight time-line. Driven by the need to move office, cloud was a step forward for the business, as was the decision to entrust Telstra and Byte with the new ICT strategy. We continue to provide the advice and services Mutual Trust rely on, and will do so for years to come.

ME Bank Unified Communications Case Study

ME Bank’s unified communications and contact centre platform had reached the end of its life, and limited the organisation’s ability to offer a greater customer experience. Our team ensured the solution was upgraded within the agreed time-frame and without any issues. ME Bank has since been able to focus on transforming the customer experience with the right foundation for the future.

Reckon Mobility Solutions Case Study

With over 400 accounting firms and one of the largest portfolios of the industry’s leading software solutions, Reckon relies on Byte to deliver the foundation for its software so they in turn, can deliver to a number of APS clients.

Our Clients

“Byte designed and implemented a hybrid cloud solution for Pitcher Partners with a forward-thinking approach. The transition to migrate from an ageing environment and commence the digital transformation journey was swift and seamless. The selection of Azure Stack addressed both tactical and strategic needs at the same time.”

Andrew Young 
Chief Information Officer, Pitcher Partners

Interested in working with us? Get in touch!

If you are interested in our services and would like additional information.

Protect Your Data With Azure Rights Management Services

Protect Your Data With Azure Rights Management Services

Information is one of the most valuable assets any organisation can consider an important factor of a business goals and growth. Due to this, its integrity and confidentiality can have a direct effect on day-to-day business life, and can cause irreversible damage if it is disclosed or breached.Nowadays, various tech companies release applications and algorithms to encrypt data, and ensure they can provide powerful methods to lock down access to sensitive...

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Save time with Powershell and Azure automation

Save time with Powershell and Azure automation

Let’s imagine for a moment, that you work for a big multinational company, and need to produce reports of allocated Office 365 licenses; organised per user, per product and distributed across different business units for cost management, on a monthly basis. You might say it’s pretty easy to do. “Just export the list of active users from Office 365 Admin portal, make it pretty and send to interested parties!” we hear you cry - and you’d almost be right....

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Backup and DR in the time of hybrid clouds (the Microsoft way)

Backup and DR in the time of hybrid clouds (the Microsoft way)

Everybody knows how important backup is in today’s world, from your business and company data to your personal data, your contacts, emails, your holiday photos, even those secret grandma’s recipes. Backing up your personal data is a cheap and easy task nowadays, because cloud storage providers are competing to attract customers and so are constantly increasing their free and entry level offerings. It gets a bit trickier when it comes to protecting your...

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Backup and DR in the Time of Hybrid Clouds (The Microsoft Way): Part Two

Backup and DR in the Time of Hybrid Clouds (The Microsoft Way): Part Two

Part One: Azure Backup Server Part Two: Azure Site Recovery At last, the long awaited (and long overdue) second part of the series is in front of you. Today, I’ll cover Azure Site Recovery (ASR), Microsoft’s Disaster Recovery-as-a-Service (DRaaS) offering, basics and how it can help you protect your data by creating replica of your production workloads, whether they are virtual or physical, running on Hyper-V or VMware, or even running in Azure (in case...

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Office 365 and Azure RMS – Part 1

Office 365 and Azure RMS – Part 1

Following the previous post about Azure RMS and how organisations can have another layer of security over their sensitive and confidential data (Protect your data with Azure Right Management Services), this post will focus on how Office 365 services can take advantage of this security service. Before going into details, you should know that Azure RMS is available for those organisations using Microsoft 365 Enterprise (E3 or E5) subscriptions. In...

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How Technology is Changing the Role of IT Service Providers

How Technology is Changing the Role of IT Service Providers

Every customer who has chosen to go down the digital transformation path is expecting the same level of transformation from the support they receive. Providing technical support to end-users has come a long way – helping users to set up a PC and installing an application, to using modern engineering principles to better achieve work efficiency is simpler than ever. IT support has spent a long time adapting and focusing on processes and policies to help...

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Windows Update Delivery Optimisation

Windows Update Delivery Optimisation

Introduction Windows Updates have always been a priority for Systems Administrators. Ensuring these updates are automatically installed on workstations has been pretty straight-forward in an Active Directory domain, by utilising Group Policy configurations. The issue arises for users when an update is downloaded during business hours, and floods the site network link. Windows 10 has even introduced larger-sized updates in the form of versions; for...

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People Are at the Heart of Byte’s Success

People Are at the Heart of Byte’s Success

This year, award-winning IT company Byte celebrates its 25th birthday. Executive Director and Founder Robert (Ramin) Roshan—who came to Australia as a refugee—shares how he created a successful digital technology company from scratch.  ‘I always wanted to build something,’ says Robert, of his decision to start Byte. ‘And I wanted that to be a team effort. There’s a joy in coming together, striving towards a shared purpose.’ A firm believer in the...

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Byte Wins Innovation Award at ScienceLogic Symposium

Byte Wins Innovation Award at ScienceLogic Symposium

Byte is proud to have been named the winner of the prestigious Innovative Uses for ScienceLogic award. This is one of three awards announced at the ScienceLogic Symposium in Washington DC this month recognizing and celebrating top IT organisations displaying exceptional innovation, leadership, and collaboration incorporating ScienceLogic technologies. Byte was awarded for “Outstanding Product Integration”."Byte was selected as one of our 3 ‘Innovation...

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Evolve or Dissolve!

Evolve or Dissolve!

Swift acceleration of technology and innovations. Omnipresent desire for market disruption. Ever-growing customer demands. All of these themes and trends are feeding the complex, versatile trend called digital transformation. As an executive in the technology service field I constantly reflect on the relevance of the term ‘Digital transformation' to what we do (and how it helps our customers)!? So, how can we leverage the innovations of digital...

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Walk a Mile In Their Shoes

Walk a Mile In Their Shoes

True Customer Service - Just people looking after people "A satisfied customer is the best business strategy of all." Michael LeBoeuf I am sure we have all read many articles on how to deliver good customer service, or how to build a customer centric focus to your offering/services.    But when I think of “Customer Centricity” I like to walk the talk and think of what it means to ME as a consumer.  Fortunately, that style of empathy has always been...

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