Rise.CX debuts Real Time Dashboard, a dynamic tool showcasing Contact Centre agent and queue data in visual format, featuring alerts and multi-screen display options, available on AWS Marketplace today.
Introducing Rise.CX Real Time Dashboard for Amazon Connect. A tool used to visually display information related to your Contact Centre agents and queues. With the ability to display across one or multiple screens, the Real Time Dashboard provides both visual and audio alerts to notify you of thresholds relevant to your Contact Centre. Available via AWS Marketplace now.
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