Blog

Melbourne based direct bank supercharges remote working with cloud contact centre upgrade.

November 3, 2023
|
Contact Centre
,
Customer Service
,
FSI
,
Genesys
,
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Major electricity retailer increases customer contact time and payment services with Genesys contact centre customisation

November 3, 2023
|
Case Study
,
Contact Centre
,
Genesys
,
Energy
,
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Twelve reasons to upgrade your customer experience software

November 3, 2023
|
Contact Centre
,
Genesys
,
Customer Service
,
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Financial Services CX Insights: 4 Winning Chatbot Deployment Strategies

November 3, 2023
|
Contact Centre
,
Genesys
,
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Six reasons why Genesys Cloud is the platform you want

February 9, 2022
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Case Study
,
Contact Centre
,
Customer Service
,
Genesys
,
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How to enable a digital banking strategy with cloud

November 3, 2023
|
Contact Centre
,
Cloud Data
,
Customer Service
,
Genesys
,
FSI
,
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5 challenges in financial services contact centres

November 3, 2023
|
FSI
,
Contact Centre
,
Cloud Data
,
Genesys
,
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Contact Centre Modernisation with Central Highlands Water

November 3, 2023
|
Contact Centre
,
New Technology
,
Genesys
,
Read post

Banking & bots: the top challenges of self-service in financial services

November 6, 2023
|
Cloud Data
,
Contact Centre
,
Customer Service
,
FSI
,
Genesys
,
Read post

Seven ways to deliver leading digital customer service

January 18, 2022
|
Contact Centre
,
Customer Service
,
Genesys
,
Read post

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Melbourne based direct bank supercharges remote working with cloud contact centre upgrade.
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